Fix library
Every diagnostic page is meant to work like a runbook, not a generic advice article: reproduce the symptom, isolate the layer, inspect the relevant admin screen or log when useful, try the lowest-risk fix, and stop before a guess becomes risky.
Wi-Fi & Network
19 diagnostic pages
Wi-Fi dead spots
Find the first checks, likely causes, and safe fixes for rooms where Wi-Fi drops or disappears — usually a signal, placement, or interference problem.
Open diagnosticWi-Fi slow in one room
Work out why one room is slow while the rest of the home network seems fine — usually a weak path back to the router or a crowded band, not a bad plan.
Open diagnosticRouter keeps dropping devices
Diagnose repeated Wi-Fi disconnects across phones, laptops, and smart devices from router load, weak coverage, bad firmware, or IP conflicts.
Open diagnosticMesh node won't connect
Get a mesh satellite or node back online without guessing — it is often too far away, on the wrong network, or stuck after a failed setup.
Open diagnosticDevice keeps changing IP address
Stabilize a printer, camera, NAS, or smart-home device that keeps getting a new local address — usually a DHCP reservation issue, not a hacked device.
Open diagnosticRouter changed IP addresses
Recover printers, shares, NAS, and smart-home devices after a router changes the home address range, breaking saved paths and manual IP settings.
Open diagnosticInternet works on phone but not laptop
Separate laptop Wi-Fi, VPN, DNS, browser, and work-management problems when other devices are online and the internet service is not the first suspect.
Open diagnosticVPN breaks local network access
Check why printers, NAS shares, cameras, or router pages disappear when a VPN connects — it can block local access or route traffic away from home devices.
Open diagnosticCGNAT detected: no public IP for home remote access
Diagnose when your ISP put you behind CGNAT (port forwarding broken, WAN IP showing 100.64.x.x), confirm it, then pick a mesh VPN, tunnel, or VPS relay.
Open diagnosticPi-hole isn't blocking ads
Find the path your devices use to bypass Pi-hole — wrong DHCP DNS, an IPv6 leak, browser DoH, hardcoded resolvers — and seal each one.
Open diagnosticPi-hole broke after the v6 upgrade
Web UI 404, custom dnsmasq rules ignored, settings 'lost' — the v5→v6 rewrite changed the web server and config files. Recover cleanly.
Open diagnosticCasting & AirPlay broke after VLAN setup
After putting devices on a separate VLAN, Chromecast/AirPlay/AirPrint vanish. It's mDNS not crossing the VLAN — reflect discovery and allow the media path.
Open diagnosticPort forwarding isn't working
Forwarded a port and still can't reach the service? Work the real causes in order — CGNAT, double-NAT, the hairpin test trap, ISP-blocked 80/443, wrong IP.
Open diagnosticPi-hole down took out home internet
When Pi-hole is the only DNS you hand out and it dies, the whole house loses name resolution. Restore service fast, then build real redundancy.
Open diagnosticIPv6 is breaking sites or slowing them
Some sites hang or load slowly, or a VPN leaks? Find whether IPv6 is the cause, fix the real fault, and know when disabling it is just a band-aid.
Open diagnosticMoCA adapter won't connect
MoCA adapters won't link over your coax? Work the real causes: a missing point-of-entry filter, an old splitter blocking MoCA frequencies, or no clean path.
Open diagnostic2.5GbE only connects at 1GbE
Your 2.5GbE NIC or switch only links at 1GbE? It's rarely the cable — check auto-negotiation, Energy-Efficient Ethernet, the driver, and the port.
Open diagnosticStreaming keeps buffering on one TV
Fix buffering on one TV when the internet is fast — the per-stream bandwidth that matters (4K is about 15 Mbps), the 2.4GHz/distance trap, and the wired test.
Open diagnosticStreaming stick won't join Wi-Fi
Fix an Apple TV / Fire TV / Chromecast / Roku that won't join or keeps dropping Wi-Fi — band mismatch, captive portals, the IoT-VLAN/mDNS trap, and resets.
Open diagnosticDocks & Monitors
14 diagnostic pages
USB-C dock monitor not detected
Find the safe first checks when a monitor through a USB-C dock stays blank — cable, port capability, dock power, display input, or OS settings.
Open diagnosticUSB-C dock not charging laptop
Check power delivery basics before replacing a dock, laptop charger, or cable when a dock runs peripherals but fails to charge the host laptop.
Open diagnosticDual monitors not working
Plan the first safe checks when a dock or laptop drives only one external display — usually bandwidth, port limits, cable limits, or OS arrangement.
Open diagnosticMonitor refresh rate wrong
Fix a monitor stuck at the wrong refresh rate without unsafe cable or adapter guesses — the whole chain from monitor to graphics settings limits it.
Open diagnosticUSB-C cable not working
Tell whether a USB-C cable is the wrong type for charging, display, data, or docking — the connector shape does not promise every capability.
Open diagnosticHDMI monitor flickers through dock
Check cable, refresh rate, dock power, and bandwidth limits when a docked monitor flickers — often the display path is barely stable, not a broken monitor.
Open diagnosticLaptop closed and monitor goes black
Check clamshell mode, power settings, charger state, and dock behavior when closing a laptop turns off the monitor — usually a setting, not a failed monitor.
Open diagnosticThunderbolt/USB4 dock isn't full speed
Your dock's SSD slows when a monitor's plugged in, or it won't hit rated speed? Learn the shared 'bandwidth budget' and find what's eating it.
Open diagnosticHDMI black screen or no signal
Fix an HDMI 'No Signal' / black screen: rule out wrong input, isolate cable vs port, and force a clean HPD/EDID handshake in the right power-cycle order.
Open diagnosticHDMI-CEC one-remote control fails
Get HDMI-CEC one-remote control and auto-switch working — enable it on every device under its trade name (Anynet+, BRAVIA Sync, SimpLink) and fix the AVR.
Open diagnosticeARC/ARC: no sound or no Atmos
Fix soundbar/AVR audio over HDMI — use the eARC/ARC port, keep CEC on, set the TV to bitstream/passthrough, and know why eARC is needed for Dolby Atmos.
Open diagnosticHDCP error on 4K HDR streaming
Fix content-protected / black-or-pink-screen HDCP errors on 4K HDR — the weakest-link rule (every device needs HDCP 2.2+), the AVR/splitter trap, and reset.
Open diagnostic4K or HDR won't engage on a TV
Fix a TV input stuck at 1080p/4K30 or refusing HDR — enable the per-input Enhanced/Deep Color setting, use an Ultra High Speed cable, and check HDMI 2.1.
Open diagnostic4K120 or VRR not working on console
Fix 4K120 / VRR / ALLM on a PS5 or Xbox through a TV or AVR — the optional-HDMI-2.1 reality, the AVR-passthrough trap, per-input toggles, and the right cable.
Open diagnosticDevices & Setup
8 diagnostic pages
Bluetooth device won't pair
Reset the pairing path for headphones, keyboards, speakers, and controllers without wiping everything — the device is often still paired elsewhere.
Open diagnosticSmart plug won't connect
Get a smart plug onto the right Wi-Fi network without weakening the home setup — usually 2.4 GHz needs, app account state, distance, or stale factory setup.
Open diagnosticPrinter not found on network
Recover a missing network printer without reinstalling everything first — it is usually offline, on the wrong Wi-Fi, at a changed IP, or behind a stale queue.
Open diagnosticWebcam not detected
Work through camera permissions, cables, apps, and drivers before replacing a webcam that is missing, held by another app, or blocked by privacy settings.
Open diagnosticSmart-home device offline after power outage
Bring smart plugs, bulbs, cameras, and hubs back carefully after a power cut without resetting the whole home, even when they reconnect slowly or miss Wi-Fi.
Open diagnosticPrinter says offline but connected
Check printer status, IP address, queue state, and network path first — a printer can be on Wi-Fi yet appear offline from an old address or stuck queue.
Open diagnosticMatter / Thread device pairing fails
Diagnose Matter-over-Thread pairing failures: border router presence, network credentials, IPv6 reachability, 2.4 GHz channel collision, and the fabric model.
Open diagnosticZigbee bridge / coordinator lost — devices unreachable
Recover when the Zigbee coordinator (Hue Bridge, SmartThings, ConBee, Sonoff, ZHA, Zigbee2MQTT) goes offline: backup-restore, network healing, and re-pairing.
Open diagnosticBackups & Storage
11 diagnostic pages
Windows network share not accessible
Troubleshoot a Windows file share in order: path, host, network profile, discovery, credentials, permissions, firewall, and SMB safety.
Open diagnosticBackup failed overnight
Triage failed home backups before deleting jobs, drives, or old versions — the device slept, the destination vanished, the disk filled, or login changed.
Open diagnosticExternal backup drive not detected
Check cable, power, ports, disk health, and backup safety before reformatting a missing drive — it can be a loose cable or early disk failure.
Open diagnosticNAS not showing on network
Find a home NAS on the network when it disappears — usually offline, on a changed IP, blocked by discovery, or waiting on storage and network health checks.
Open diagnosticCloud backup stuck syncing
Check account, bandwidth, excluded files, sleep settings, and local backup coverage before trusting a stalled cloud backup.
Open diagnosticBackup drive full
Free backup space safely using retention settings, not random deletion inside the backup folder, which can damage the indexes or chains your set depends on.
Open diagnosticPlex buffering on a NAS
Separate direct play, transcoding, network, and storage causes when a NAS-hosted Plex stream buffers — read the server dashboard, then the layer it points at.
Open diagnosticPlex remote access not working
Diagnose Plex remote access failures by reading the server Remote Access status — CGNAT, double-NAT, UPnP versus manual port mapping, and Plex Relay fallback.
Open diagnosticSynology DSM 'Unverified Drive' warning: what it does
Diagnose the Synology Unverified drive warning after the October 2025 reversal: what is still blocked vs warning-only by model, and how to acknowledge it.
Open diagnosticTrueNAS Fangtooth/Goldeye upgrade: VM + PCI loss
Pre-upgrade runbook and post-upgrade fixes for TrueNAS Scale 24.10 to 25.04 (Fangtooth) and 25.10 (Goldeye): VM migration, IOMMU regression, BE rollback.
Open diagnosticRansomware hit your NAS: what to do
A calm, ordered ransomware-recovery runbook for a home NAS or server — isolate before you restore, check whether backups are clean, recover, and report.
Open diagnosticPower & UPS
3 diagnostic pages
UPS runtime too low
Estimate why a UPS does not last as long as expected and decide what to unplug first — runtime depends on watt load, battery age, health, and outlet use.
Open diagnosticUPS beeping after outage
Check load, battery health, outlet power, and alarm meaning when a UPS keeps beeping after power returns — on battery, overloaded, or reporting a bad battery.
Open diagnosticRouter power cycles randomly
Check power adapter, heat, outlet, UPS, and device load when a router restarts itself — it may be a power, heat, firmware, or hardware fault, not coverage.
Open diagnostic